Sunday, 22 September 2013

Allscript Hiring Fresher's as Support Consultant Associate

Company Profile :

Allscripts Healthcare Solutions, Inc. is a publicly traded American company that provides physician practices, hospitals, and other healthcare providers with practice management and electronic health record technology, including electronic prescribing, care management, and revenue cycle software. Allscripts was founded in 1986 and is headquartered in Chicago, Illinois, with key operations also located in Raleigh, North Carolina.[4] and Atlanta, Georgia

Company Website :
Designation:Support Consultant Associate 

Educational Qualification : 
BE fresher or equivalent or Science Graduate with 1 years of experience.  
Experience Required : Fresher or 1 year
Desired Candidate Profile :
BE Fresher (Comp Sc or IT) or MCA or equivalent.
Handle incoming customer calls and cases for Allscripts Sunrise Application.
Provides client assistance promptly and accurately to ensure client satisfaction by using proper departmental procedures for call control, problem resolution, reporting and escalation.
Troubleshooting at customer site if necessary.
Supplement implementation team efforts as needed.
Use product specific diagnostic tools and techniques to resolve customer issues.
Dial into customer sites to collect and analyze data in the appropriate format as a means to troubleshooting issues
Replicate issues, document results and present issue resolution to customers.
Work with Product Development Teams to troubleshoot software.

For more information : Click Here

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