Wednesday, 24 April 2013

ICICI Bank Hiring Phone Banking Officers positions

Job Title  : Phone Banking Officer - Domestic
Job Profile:
The incumbent would be responsible for handling customer queries and providing information as per defined standards
Effective redressal of all customer queries and/or complaints by providing solutions/ escalating issues - Cross Sell new product and service opportunities
Generating leads and passing them to concerned department
Providing feedback to the team leaders about product / process and contribute to the improvement
Skill Set:
Ability to generate ideas which can help him / her and the team to achieve the targets assigned
Ability to engage with people with service orientation
Drive and Passion for results - Good in comprehension
Good spoken English
Qualifications:  Graduate in any discipline
Age:  Less than or equal to 28 years
Hyderabad, THANE
Min Exp (yrs)
Max Exp (yrs)

Click Here To Apply

1 comment:

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