Company Profile :
Ericsson is a Swedish multinational technology company that provides and operates telecommunications networks, television and video systems, and related services. In 2012 it was the world's largest provider of wireless network equipment, with a market share of 38%. One of Sweden's largest companies, it provides telecommunications and IP networking equipment including mobile broadband, cable TV, IPTV and video systems, and has an extensive services operation.
Website : www.ericsson.com
Experience: Fresher
Job location: Bangalore
Qualification: BE,B.Tech
Responsibilities:
* Overall System Administration of Ericsson OSS
* Integration of Telecom Nodes with OSS.
* End to end troubleshooting for the issues related to OSS Platform, Fault Management, User Management, Software/Hardware Management, Performance Management and Configuration Management.
* Perform release upgrades on OSS nodes and OSS roll-out
* Trouble Ticket /Change Request handling as per SLA/WLA
* Customer Service Requests (CSR) handling (Analysis, Troubleshooting, and Corrective Maintenance) for the complex faults.
* To handle emergencies and on-call support.
* Co-ordination with Design Unit - OSS.
* Coordination with external suppliers for 3PP Hardware Support.
Required Technical Skills:
* Good Knowledge & Understanding of UNIX,Linux, Virtualization – VMWare, VSphere, VCenter, VERITAS Cluster Manager, Cloud Computing, TCP IP, Oracle.
* Should have good knowledge & understanding of Support Processes
* Good Knowledge & Skills on System Administration of OSS.
* Preferably hands-on experience of Integration & Commissioning of OSS.
* Should have good knowledge & understanding of GSM / WCDMA.
Mandatory Human Skills:
* Should be customer oriented.
* Should work well under time constraints.
* Should have good oral & written communication skills.
* Should actively contribute to improvements and changes.
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