Monday, 26 August 2013

MobileIron Hiring Fresher's as Technical Support Engineer @ Hyderabad

Company Profile :
 MobileIron is at the center of the perfect storm that is hitting both business and IT.  Global companies are rushing to transform their businesses with mobile apps, content, and devices. Business has moved past the PC onto mobile devices and the impact on IT will be as far reaching and as impactful as the shift from mainframe to PC. The IT world is becoming the Mobile IT world and only MobileIron was purpose-built for Mobile IT.


Education: B.E/B.Tech

Experience: Fresher

Location: Hyderabad

Designation :  Technical Support Engineer

Job Description :

The individual should have a very strong technical background and be very keen in troubleshooting issues. 

Normal operations require managing critical issues, regularly communicating with customers, training on product features and providing on call support. 

Ability to reproduce customer environments in order to root cause issues will be key. 

Engineer will be part of an inbound call queue receiving and answering questions for direct customers and partners.

Required Skills:

Expert troubleshooting and reasoning skills

Strong written and verbal communication skills

Proven experience working on critical system down issues and escalations

Demonstrate experience troubleshooting - DNS, IP Networking, Firewall, SMTP, HTTPS, Load

Balancers, ActiveSync, Email

Hands on experience managing Linux systems - LAMP Servers

Bachelor degree in Computer Science or related technical field or equivalent work experience 

For more details..Click Here

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